Deskripsi Pekerjaan

• Manage and supervise Operations and Maintenance Team to support and maintain software or products, in pre-delivery stages and post-delivery stages.
• Make sure that the delivered software or solution meets the SLA.
• Maintain issues traceability.
• Manage workload of team member.
• Manage documentation for every operation and maintenance activities.
• Support and maintain end user requirements, including troubleshooting, reporting, account maintenance and training.
• Manage SOP of Operation Team, maintain work discipline.
• Provide patches to clients as necessary.
• Responsible for managing / providing technical support coverage during hours assigned.

 Persyaratan

• Bachelor degree of Computer Science/Informatics or related major.
• At least 3 years of experience in software development (as support staff, implementer, deployer, integrator, and other relevant roles). 
• Able to work under pressure, able to maintain composure under pressure.
• Familiar with Linux/Unix, basic networking and basic scripting (Perl, Python, Bash etc.).
• Exposure to Java Programming Language. 
• Excellent problem solving skills.
• Deep knowledge of software technology, its integration and deployments.
• Able to manage and supervise team member.
• Interpersonal relation skills.
• Effective verbal, presentation and listening communication.
• Effective written communication

Info lamaran: Jl. Aria Jipang no. 9 Bandung 40115